Choosing a moving company can be a huge decision because you care about your possessions. It is important to make sure you fully understand the services provided by the moving company,and the rates.

At Master Movers, we want to help our customers make the decision easier


. Here are some questions we think any professional moving company needs to be asked:

  •  Is the moving company licensed?
  •  Do they have any extra charges for larger Items, such as large screen televisions, extra flights of stairs, or weekend orevening moves?
  •  What type of payment options do they accept?  Many companies do not accept credit cards.
  • What kind of cancellation policy do they have? You should always be able to cancel or postpone until a few days before your move.
  • Do their movers/ drivers have any training program in place ?
  • And, if so, what kind?
  • Does the company charge by the piece or by the hour?
  •  Do they charge for extra stops?
  • Are they brokers ?
  •  Do they have a claims department?